Human in the Loop: The Lawyer as Trusted Adviser in the Age of AI

Resource Description

Artificial intelligence is quickly reshaping how legal work is produced, priced and delivered, and has brought with it questions over what part the next generation of lawyers have to play. Yet despite these concerns, over half of those surveyed for this report expect their firms to grow headcount over the next 18 months. The profession clearly still sees a future for lawyers. The harder question is what that future looks like.

Our report, Human in the Loop: The Lawyer as Trusted Adviser in the Age of AI, draws on a survey of 50 legal services businesses and interviews with managing partners and in-house counsel spanning the UK, EU, East Asia, the Americas, Middle East and Africa. It examines what clients are truly valuing as AI’s role in the industry evolves, how firms can arrest the slide in client loyalty, and what they can do to break down the barriers currently preventing the next generation of lawyers from succeeding in business development and building trusted-adviser relationships.

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Human in the Loop, MD Communications' 2027 white paper

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