Digital and social media

Top five blogs of the year

By my calculations I've written 47 blogs this year and I really appreciate the great response they receive and the valuable feedback. But which blogs have been the most read in 2016? All can now be revealed - here's our top...


Mistakes lawyers make on social media

The legal sector in the UK is slowly embracing social media and the opportunities it brings. Driving business, building profile, engaging a new audience and reaching out across professional networks are just a few of the benefits that it offers. Of...


Making your marketing budget go further

I recently attended the annual International Bar Association conference in Washington DC. Among the working sessions and great networking opportunities there were some fascinating insights on offer into the global legal market – and how to make it work for...


Should lawyers stop using Twitter?

“This just shows how mad it is for any firm of Solicitors to use Twitter.” The above is a comment posted after the Law Society Gazette’s online report about a firm of solicitors that recently found itself in hot water as...


Your online reputation – there’s only One Direction to take

You may or may not have heard of Azealia Banks, an American rapper, singer and songwriter with more than a bit of a penchant for foul language and shocking lyrics. She’s a public figure with a reputation for being controversial...


What Caitlin Moran’s daughter can teach you about Twitter

Twitter is getting a bit of a bad reputation these days. What with the use of Periscope to film sexual assaults and examples of terrible trolling, almost too numerous to count, sometimes it seems like the social media platform has...


How to use Twitter for customer service

If trend reporters are to be believed, the most innovative new channel for exceptional customer service is via Twitter. This doesn’t just apply to fancy new startups and tech-driven offerings but to all organisations, from the legal sector to fashion...


Protect your Twitter reputation

What’s the first thing you do when you come across somebody new? If you’re anything like me, it’s to Google them and often one of the first hits that comes up is a Twitter account. This series of steps tends...


Are naked photos good for your reputation?

Kim Kardashian is one of the most followed, reported and photographed celebrities around... and, as a result of her recent social media posts, soon none of us will be a stranger to any part of Kim Kardashian it seems. You're...