Simon Calver, the former CEO of LoveFilm and Mothercare, talks frankly about managing reputation at consumer brands and what professional services firms can learn. Senior lawyers from the UK, South Korea and Nigeria give the professional services perspective on how to not only protect but also build your reputation during a crisis. The media perspective comes from Victoria Macdonald, Health and Social Care Editor at Channel 4 News, one of the leading correspondents breaking stories throughout COVID-19.