CEO Melissa Davis is widely quoted in an article in the Institute of Directors (IoD) Director Magazine, discussing crisis management. Misinformation now travels faster than facts, creating real risks for brands and leaders. As Melissa explains, organisations can no...
Our CEO Melissa Davis explores how the the recent furore arising from that kiss cam at the Coldplay concert provides useful lessons for PR professionals. "Crisis PR lessons from a Coldplay concert" isn’t something I ever thought I’d write. But...
Our CEO Melissa Davis discusses the perils and pitfalls of WhatsApp groups, and looks at how you can mitigate the risks. If you're a member of various WhatsApp groups, you are probably familiar with this scenario: George: If anyone sees a...
Our Meet the Media event, chaired by our CEO Melissa Davis, explored crisis in the legal sector with rich insights from the panel of four leading journalists. On a chilly January evening, four journalists gathered at Soho House’s 180 Strand...
Our CEO Melissa Davis examines the latest crisis PR episode, this time courtesy of Gregg Wallace, and considers what lessons can be learned In terms of ‘public relations’, MasterChef presenter Gregg Wallace is having the equivalent of a bad hair...
CEO Melissa Davis discusses communications lessons to be learned from the Post Office Horizon scandal. You might not be receiving post every day where you are – and perhaps when it comes it’s fully made up of late Christmas cards....
In the Oakeshott v Hancock battle there's, perhaps, a clear winner, but while the journalist's leak of the politician's WhatsApp messages might be regarded as being in the public interest, there are wider implications for the reputation of journalism, writes...
Fizzgate? Partygate? Call it what you want, but the latest revelations about the Prime Minister’s attendance at rule-breaking gatherings shine an unflattering light on those whose job it is to manage reputations at Number 10, writes our Founder and CEO,...
Our CEO Melissa Davis looks at why it's always best to start crisis management before the crisis starts. And in terms of memos or internal communication via the intranet, that means planning for things occasionally to leak. ‘I think we...
Picking the right person to front up to the media, whether in times of crisis or when the news is positive, means considering not just what they will say but also how they will say it, writes our Founder and CEO Melissa Davis. Without...
