Crisis communications

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Partygate: at what point does lying become a scandal?

Fizzgate? Partygate? Call it what you want, but the latest revelations about the Prime Minister’s attendance at rule-breaking gatherings shine an unflattering light on those whose job it is to manage reputations at Number 10, writes our Founder and CEO, Melissa Davis. The last thing the Partygate saga needed as it...


traffic light

The ‘20% off’ memo that hit the headlines

CEO Melissa Davis discusses why the real lesson from this awkward experience for Stephenson Harwood is that every internal memo is a press release in the making. It was another one of those ‘oh dear’ moments. Lots of law firms have issued guidance to their teams in recent months on working from...


Locked gate

Should you always expect your internal comms to go external?

Our CEO Melissa Davis looks at why it's always best to start crisis management before the crisis starts. And in terms of memos or internal communication via the intranet, that means planning for things occasionally to leak. ‘I think we should put a memo out.’ Communicators in the legal sector will have...


Nadine Dorries

Nadine re-writes the media training handbook

Picking the right person to front up to the media, whether in times of crisis or when the news is positive, means considering not just what they will say but also how they will say it, writes our Founder and CEO Melissa Davis. Without getting too political, I’d like to start this by thanking Nadine...


Downing Street

How to choose the right spokesperson in a crisis

As Prime Minister Boris Johnson fights to save his political career, our CEO Melissa Davis looks at the continual flaws in the government's crisis response. A few days after Downing Street’s party problems became serious, I wrote about ‘party-gate’ as a PR crisis for the government. Boris Johnson’s problems would continue,...


Image showing tablet, keypad and coffee with the title Crisis Management Plan

Has the Government changed the rules of media crisis management?

No.10 is having a crisis. Over a month has passed and they still don't appear to have a crisis management plan in place or has the Government changed the rules of media crisis management? Our founder, Melissa Davis shares what needs to happen when managing a crisis. Do you remember political...


boris johnson

He WAS there. He has apologised. But is it all too late in the reputation stakes?

Our founder, Melissa Davis, looks at how No 10 could have handled the current PR crisis. How it started…'Bring your own booze'. Rarely have four words caught the public attention quite as effectively or quickly as those have. I’ll give you two more words. Sue Gray. I use them as until a few minutes ago...


Boris Johnson

If I was No 10’s PR adviser…

Our chief executive Melissa Davis discusses the latest crisis gripping the government, which has led to the resignation of No 10's senior spokesperson. Last Christmas was a difficult time for everyone.  I certainly understand and share the anger the alleged Downing Street party has caused. Many of us might think party-gate is...


Wellbeing, being human, strongholds and innovation – reflections from the IBA’s Business Development and Marketing Conference

MD Communications partner Keith Hardie shares his thoughts on this week’s virtual Legal Business Development and Marketing Conference, hosted by the International Bar Association. Summarising four days of great speakers, collages and roundtables pulled together by our CEO Melissa Davis, Itzik Amiel and Deborah Farone – three leaders of legal marketing...


When a PR crisis hits

Co-authored by Melissa Davis, CEO MD Communications and Natalie McEvoy, Counsel, Slateford.  Reputation problems very rarely come totally out of the blue. That is an advantage – identifying problems earlier gives you more opportunities to achieve better outcomes and build the organisational resilience to handle them. In our previous blog, How to...