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Crisis communications

Downing Street
28Jan-22

How to choose the right spokesperson in a crisis

As Prime Minister Boris Johnson fights to save his political career, our CEO Melissa Davis looks at the continual flaws in the government's crisis response. A few days after Downing Street’s party problems became serious, I wrote about ‘party-gate’...

Image showing tablet, keypad and coffee with the title Crisis Management Plan
13Jan-22

Has the Government changed the rules of media crisis management?

No.10 is having a crisis. Over a month has passed and they still don't appear to have a crisis management plan in place or has the Government changed the rules of media crisis management? Our founder,

boris johnson
12Jan-22

He WAS there. He has apologised. But is it all too late in the reputation stakes?

Our founder, Melissa Davis, looks at how No 10 could have handled the current PR crisis. How it started…'Bring your own booze'. Rarely have four words caught the public attention quite as effectively or quickly as those have. I’ll give you two...

Boris Johnson
9Dec-21

If I was No 10’s PR adviser…

Our chief executive Melissa Davis discusses the latest crisis gripping the government, which has led to the resignation of No 10's senior spokesperson. Last Christmas was a difficult time for everyone.  I certainly understand and share the anger the alleged...
1Oct-21

Wellbeing, being human, strongholds and innovation – reflections from the IBA’s Business Development and Marketing Conference

MD Communications partner Keith Hardie shares his thoughts on this week’s virtual Legal Business Development and Marketing Conference, hosted by the International Bar Association. Summarising four days of great speakers, collages and roundtables pulled together by our CEO Melissa...
7Jul-21

When a PR crisis hits

Co-authored by Melissa Davis, CEO MD Communications and Natalie McEvoy, Counsel, Slateford.  Reputation problems very rarely come totally out of the blue. That is an advantage – identifying problems earlier gives you more opportunities to achieve better outcomes and...
31Mar-21

Your reputation in a crisis: why an apology can be cheaper and more effective than litigation

When well-known local celebrity Freddie Mercury (not that one) came off worst in a tussle with a QC’s dog, the barrister’s legal response and warnings to the media backfired. Our CEO Melissa Davis looks at why. A dog is our best...
12Mar-21

As social media mistakes go, this one was, well… a bit of a whopper

Our CEO, Melissa Davis, looks at the perils of not thinking before posting on social media, after Burger King's misjudged International Women's Day tweet. In amongst all the positive, supportive and often inspiring posts on International Women’s Day, in tune...
8Oct-20

How to manage your firm’s reputation during turbulent times

This week we hosted six illustrious speakers at our reputation webinar. Up for discussion was how to protect your brand during turbulent times, looking at the UK government's and legal sector's reputation, press interviews that went right and wrong,...
16Mar-20

How to handle the media in a crisis

As businesses of all sizes navigate through the challenging times caused by COVID-19, it’s important to ensure your crisis communications plan is up to scratch to deal with the impact the coronavirus may have on your company’s reputation. Crisis communications means...