The Royal Wedding that went suddenly very well

Many, many millions watched the marriage of 'Harry and Meghan' - judged such a success that I can think of the odd hardened republican who raised a glass wishing them well. But were you watching the coverage? Specifically, the very dramatic change in the coverage. For a PR, it was almost...


Get on the front foot for UK directories season

With the long summer days, it’s easy to forget that the directory submission process will be upon the UK again soon enough. We speak to many frustrated BD and marketing teams who, year on year, try to start the process earlier and avoid the last-minute directories nightmare. Inevitably, they find themselves...


Legal directories: the time is now!

"I wish it need not have happened in my time," said Frodo. "So do I," said Gandalf. While this may reflect the thoughts of many a BD team, we are in bumper deadline season for legal directory submissions across the globe and time will become a valuable commodity. From California to Ohio,...


Sainsbury’s song and dance mistake

Who doesn’t like a show? I’ve a strong suspicion that Sainsbury’s chief executive Mike Coupe does, and has seen the acclaimed London production of the musical 42nd Street, providing him with the tune he now regrets humming when he thought he was not being filmed, ‘We’re in the money!’, in between...


Gender pay gap reporting: what did we learn?

Many organisations missed the 4 April deadline for reporting their gender pay gap data, but the vast majority of law firms who had to report did. Journalists were waiting for these reports. There are serious issues around equality here, and for many firms there is a case to answer. But here I'm...


Thameslink’s first-class fail

Humour on social media can be a high-risk, high-stakes thing. This is nowhere clearer than in the now-famous Twitter spat between Thameslink and Poundland. Thameslink’s woes stem from the introduction of a new timetable. If you want to know how that’s going, go to National Rail Enquiries’ ‘Live Departure Boards’ page,...


Legal directories: how to re-use submission content to market your law firm

Most UK firms will now have their Chambers and Legal 500 submissions over the line. The temptation may be to move quickly to a fresh project because let's face it, directory submissions are hard work and those involved probably don’t want to see them again for quite some time. However, the body...


Oxfam’s Haiti scandal: Crisis PR guided by a moral compass

My local Oxfam shop, which had always seemed busy, closed down permanently recently. There was no link between this and the allegations of sexual misconduct against senior field workers in Haiti, but as a symbol it's striking. The alleged conduct in Haiti was repugnant, but the story as played out in...


Are law firms innovating fast enough, and more importantly, are they doing it right?

Whether it’s launching a tech innovation hub, developing an internal e-disclosure tool, or adding the role of ‘legal technologist’ to the employee roster, it should come as no surprise that technology is playing an increasingly crucial role in how lawyers and law firms operate. Last year’s PwC Law Firms’...


How to get recognised in the IFLR1000 rankings

We are increasingly receiving requests from clients who want to submit for the IFLR1000 (International Financial Law Review) as competition for recognition continues to increase in the industry. For UK firms in particular who will be collectively breathing a sigh of relief having achieved Chambers and Legal 500 deadlines, if your...