Legal directories: are you getting the best return?

Perhaps you have an out-of-date copy of Chambers and Partners or The Legal 500 under your computer monitor, putting it at just the right ergonomic height. An ex-researcher for one of the directories tells me whenever a lawyer was interviewed...


Five ways to prepare for a crisis before it happens

Suppose you get a call at 11 o’clock at night from an employee alerting you to a social media disaster that’s taken off on your company’s Twitter account. Screenshots of the tweet have now gone viral and the prestige reputation you’ve...


Gareth Southgate and the beautifully self-deprecating game

This might not be front of mind for most football fans, but for a communications expert the 2018 World Cup has stood out for more than England’s unfamiliar run of success in matches. By my reckoning, it’s the first time an...


Legal directories white paper 2: Have your say

Survey now live: Let us know your views on the legal directories Next week we launch the research phase of our second white paper exploring how legal directories are adapting to and keeping pace with change and innovation in the...


The Royal Wedding that went suddenly very well

Many, many millions watched the marriage of 'Harry and Meghan' - judged such a success that I can think of the odd hardened republican who raised a glass wishing them well. But were you watching the coverage? Specifically, the very dramatic...


Get on the front foot for UK directories season

With the long summer days, it’s easy to forget that the directory submission process will be upon the UK again soon enough. We speak to many frustrated BD and marketing teams who, year on year, try to start the process earlier...


Legal directories: the time is now!

"I wish it need not have happened in my time," said Frodo. "So do I," said Gandalf. While this may reflect the thoughts of many a BD team, we are in bumper deadline season for legal directory submissions across the globe...


Sainsbury’s song and dance mistake

Who doesn’t like a show? I’ve a strong suspicion that Sainsbury’s chief executive Mike Coupe does, and has seen the acclaimed London production of the musical 42nd Street, providing him with the tune he now regrets humming when he thought he...


Gender pay gap reporting: what did we learn?

Many organisations missed the 4 April deadline for reporting their gender pay gap data, but the vast majority of law firms who had to report did. Journalists were waiting for these reports. There are serious issues around equality here, and for...


Thameslink’s first-class fail

Humour on social media can be a high-risk, high-stakes thing. This is nowhere clearer than in the now-famous Twitter spat between Thameslink and Poundland. Thameslink’s woes stem from the introduction of a new timetable. If you want to know how that’s...