Unilever vs Tesco – who was covered in brown goo?

What do we think about The Great Marmite Crisis of 2016? It ran from the morning of Wednesday 12 October to the afternoon of Thursday 13 October. To recap, in case you were having a try-out at a non-communicative religious order...


Legal directories: just a vanity exercise?

Picture the scene. One of the leading directories - The Legal 500 or Chambers & Partners - is published. Next morning the phone rings, and it's one of your lead clients. "I see you dropped a tier this year -...


Making your marketing budget go further

I recently attended the annual International Bar Association conference in Washington DC. Among the working sessions and great networking opportunities there were some fascinating insights on offer into the global legal market – and how to make it work for...


Two tragic events. Two different reputation outcomes.

The crash on the Smiler ride at Alton Towers last year was not the finest hour for Merlin Entertainments. When 16 people were injured last June as a moving car crashed into a stationary car it could very easily have...


Do the directories still matter?

I’m on a panel at the IBA next week discussing how law firms can best spend their marketing budgets and one of the questions we will be discussing is whether the directories still matter. Some of you may remember that a...


Making the most of the International Barrister™ brand

This week I have been lucky enough to be chosen as the guest blogger for the Bar Council of England and Wales. As plenty of us are heading off to the IBA in Washington next week I thought a blog...


Traingate: Corbyn vs. Branson

Will a leading politician ever tweet while taking a Virgin train north again? Labour leader Jeremy Corbyn’s social media update, insisting that he was experiencing a problem faced “by many passengers every day” is now notorious. The episode polarises opinion – his...


Leave vs. Remain. The PR battle has just begun.

A lot of people I know were staring at the TV in hope or despair from the 10 o’clock news till that 6am declaration at the end of last week. (Some say they blinked in this time, but I don’t...


Should lawyers stop using Twitter?

“This just shows how mad it is for any firm of Solicitors to use Twitter.” The above is a comment posted after the Law Society Gazette’s online report about a firm of solicitors that recently found itself in hot water as...