Feedback – sometimes it hurts but it’s essential

How do you feel about feedback? Honestly now. Does it fill you with horror? Do you instantly reject anything that seems remotely like a criticism? Don't worry, if you do then you're not alone. Of course, the thing about feedback is that it's not...


Phil Shiner’s fall from grace

Few lawyers would want to be in lawyer Phil Shiner's shoes right now. This paragraph from the Daily Telegraph is one of the more measured written about him since the Solicitors Disciplinary Tribunal struck him off the roll last week. 'Far...


Legal awards: what’s the point?

Could Bob Dylan's apparent ambivalence towards his Nobel prize for literature set the new standard for playing it cool around awards? Well, it doesn't seem to have dampened the enthusiasm of stars of screen, now midway through their awards ‘season'. As nominations...


Media training – can you afford to skip it?

In this social media age, we fire off a tweet – expressing sadness at the death of a pop star or concern about an incoming American president's views – hoping a few people will see it; knowing there's a chance it gets...


How to incorporate rankings into your marketing strategy

Legal directory rankings used to be seen as a ‘nice to have,’ a little ego boost once a year and a way of getting one up on your drinking buddies from other firms. Now, with the digital age increasingly making...


Should lawyers be ‘human’ on Twitter?

I've written before about how easy it is to make a social media faux pas these days - and how the strength of this fluid online world can inflate something small into a trending #fail in no time at all. As...


Why KWM’s collapse could threaten YOUR firm’s reputation

Today's headlines confirm the sad news that King & Wood Mallesons LLP is finally filing for administration. Remaining London staff at 10 Queen Street Place are currently being doorstopped by journalists whose colleagues back in the newsroom are phoning round banks,...


Protecting your firm’s reputation after a high-profile exit

If you take an interest in law and politics, then the first week back at work was a treat – Law Society chief executive Catherine Dixon resigned in a letter to Chancery Lane’s 100-strong governing council. The next day, Sir...


New Year’s social media resolutions

New Year’s resolutions. Like them or hate them, there’s no doubt that they can be a useful way to set your sights on the goals that you have for the year ahead. While stats tell us that 80% of us...


Reputation matters – just ask the Law Society

What do you love about being a solicitor? Email us! Maybe add a picture of yourself running a marathon or learning to fly. These are some of the new year exhortations from the...