If trend reporters are to be believed, the most innovative new channel for exceptional customer service is via Twitter. This doesn’t just apply to fancy new startups and tech-driven offerings but to all organisations, from the legal sector to fashion...
What’s the first thing you do when you come across somebody new? If you’re anything like me, it’s to Google them and often one of the first hits that comes up is a Twitter account. This series of steps tends...
Kim Kardashian is one of the most followed, reported and photographed celebrities around... and, as a result of her recent social media posts, soon none of us will be a stranger to any part of Kim Kardashian it seems. You're...
I’ve already talked about the problem of trolling and the fact that it so often happens to anyone who is brave enough to express pro-female statements online – although that’s certainly not the only reason it occurs. But what if...
Earlier this week saw our second #mdcmeetthemedia event – an evening of Q&A, war stories and reflections on journalism with a panel of four journalists. On the platform were – Robert Verkaik, a freelance justice and security correspondent; David Barrett, the...
If you, like me, have a tendency to like to use more words, rather than fewer, to get a point across, the 140 character limit on Twitter has no doubt proven incredibly frustrating. It’s almost impossible to tweet informatively and...
Social sharing is big news for any business looking to see genuine ROI on their digital marketing strategy, as it provides an insight into the kind of content that is making an impression on audiences across social networks. It’s also...
Last weekend saw one of the most exciting evenings in the UK cultural calendar – the BAFTAs. From an event that was once simply thought of as ‘the UK Oscars but not as good,’ the BAFTAs have become a world-renowned...
Twitter tiffs. Are we fed up of them yet? If your interest in the online arguments of the more famous occupants of this world was waning then the all out rant that spewed forth from Kanye West’s Twitter account last...
Twitter seems to be the bearer of all sorts of news these days. No sooner had we finished trawling the David Bowie posts with a sad heart we were then confronted by the announcement that Jerry Hall and Rupert Murdoch...
